Access to Crux Dreams via VISA
Well, that has been done and, honestly, there is no solution in sight.
To me as a potential (and formerly very pleased) customer I only can summarize my latest experiences on the background of my other experiences in my own business:
one - the management in total appears to be not very professional!
two - to try to analyze (from a customers site!) I found the following:
as a customer I first trust on the infos I can get from your site on the "join page": CCBill is authorized, safety guarantied, third parties involved.
So, relying on this the next page offers several possibilities, one is via VISA. Having done this the specific data provided (and the payment!!) will be confirmed (in all the necessary details, as usually, including user name and PW).
The crucial (and unacceptable) fact is: I cannot access the site with the data given. Repeated actions after having checked the own PC installation, didn't show any success.
The first announcements both to the transaction Co. and to you only resulted in recommendations like: not we are responsible , please call XYZ..! In the end the customer, acc. to the data he got, has payed for a value he can't get!! This is close to what we call "robbery via internet"?
From my own experiences this is the way to actively prevent customers to buy and more, this acts like a virus to potential others...
May be that you have plenty customers and any further is only boring....
but in case this might not be true you should think over your business.
As a manager too I would say inspect your inside relations and functions carefully and undertake actions necessary to avoid these faults.
Remember, customers can be bothered only once...
Greatings
rachel21
apostate630 said:
Mkr said:
To Rachel, please, address the webmaster directly. I don't know what the problem could be.
webmaster@cruxdreams.com
Makar speaks truth, Rachel. I couldn't log in after re-joining either, but Image Maker fixed the glitch. Email that address Makar posted, and IM should have problem problem cleared up shortly.